PR & Reputation Management

Internal Communications

Employees are a company's first and most powerful messengers - the prism through which messages to external audiences are viewed and the lens through which those communications are judged credible.

Chain Reactions Nigeria helps clients manage two of their most important assets - their people and their reputations - through sound internal communications counsel, strategies and programs, all expertly delivered across cultural and geographic boundaries. Our internal communications services include:

• Crisis Communications/Issues Management
• Corporate Message Lab
• Corporate Image/Institutional Advertising.

Media Relations/Publicity

Publicity/Media relations assist to position the brand in the purview of identified stakeholder groups. It not only positions a brand but can also build its profile and establish the company as a thought leader in the industry. We approach publicity from a more credible angle by making the third party stance work for our clients. Our focus is on building long term relationships and partnerships with the media as opposed to pushing just to get media releases published.

We manage the entire media relations component of communications for our clients including:

• Content development
• Media tracking and value analysis
• Copy writing
• Pitching/motivating
• Media partnership building
• Developing a media database

Stakeholder Relationship Management

We assist our clients to identify their stakeholders through our rigorous stakeholder mapping work. This process is integral as it ensures that our clients know who is important to their business and how to take care of them. Through stakeholder relationship management we assist our clients to always keep communication lines open between themselves and their stakeholders, which in turn strengthens their business relationships.

Score Cards & Awards

This is a product offering that identifies the most competitive, influential and relevant global scorecards and credentials, such as Fitch Ratings, International Awards and Recognitions. This ensures that organisations seeking top honors can leverage same on their reputation. We guide clients in selecting awards and recognition that have the greatest strategic value. We also provide insights into qualification requirements and information on application deadlines.

In all Chain Reactions works closely with clients to identify the opportunities that are of greatest strategic value to them

Top Management Visibility

Executive services and product offerings that help companies strategically secure senior management visibility and positioning. We identify and examine the most high-profile speaking opportunities and provide clients with an assessment of their visibility compared to competitors.

Corporate Reputation Diagnostic Services

In-depth analysis of a client's reputation that uses the full spectrum of online and offline sources. With this diagnostic review of a client's strengths and weaknesses, we help clients build more highly regarded reputations among a diverse portfolio of audiences.